C4C10 SAP Hybris Cloud for Customer Project Implementation

Duration
3 day(s)
Price
20 500

Content

Course version: 096

Course announcements
In this course you will learn how to implement SAP Hybris Cloud for Customer. You will also learn how to effectively run an SAP Hybris Cloud for Customer project using SAP best practices.

Goals
This course will prepare you to:

  • Run an SAP Hybris Cloud for Customer implementation project using SAP best practices
  • Create an organization structure enabling customers to use the solution to meet the needs of the business
  • Migrate data into the application and troubleshoot migration issues
  • Translate customer business needs to best practice business scenarios in SAP Hybris Cloud for Customer
  • Set up and configure the solution to manage business processes including sales, marketing, service and social
  • Describe the integration scenarios available with SAP Hybris Cloud for Customer
  • Use the administrative tool set to effectively manage the needs of the business
  • Adapt and extend the solution to meet customer-specific needs
  • Configure and use the mobile features of SAP Hybris Cloud for Customer
  • Demonstrate the reporting capabilities of the system

Audience
Application Consultant
Program/Project Manager
System Administrator
Key User

Prerequisites
Essential:
CRM/SD domain knowledge

Recommended:
SAP Hybris Cloud for Customer functional experience

Course based on software release
Cloud for Customer 1608

Content

  • Introduction to SAP Hybris Cloud for Customer
  • Working with SAP Hybris Cloud for Customer
  • Accounts and Contact Management
  • Product and Price Lists
  • Organization Structure
  • Territory Management
  • User and Role Management
  • Data Migration
  • Integration
  • Notification and Workflow
  • Personalization and Extensibility
  • Analytics Framework
  • Mobile
  • Solution Walkthrough and Test Plans
  • Preparing for Go-Live

Notes
This course does not cover integration aspects with SAP ERP and SAP CRM. It also does not cover Software Development Kit (SDK).

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Please contact kurs@bouvet.no

Heidi Jakobsen Strømme

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